[Marketing Seed 130: Does Japan Coexist with Advanced and Backward Aspects? (Part 4)]

A classic hotel reception bell and a "RECEPTION" sign placed on a wooden front desk

World-Class Hospitality and Its Price

Japan’s service industry is known for its outstanding hospitality, which stands out even on a global scale. Hotels, dining, transportation, retail—the politeness and meticulousness are so high that foreign visitors to Japan often praise it as the “best in the world” 😊. However, progressing behind the scenes of this virtue is a decline in profit margins due to the “provision of excessive services.”

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